The founder, chairman and CEO of Dispute Resolution Data, he is the immediate past president and chief executive officer of the American Arbitration Association (AAA), having served 19 years in that position. He is the former Director of the Federal Courts Study Committee, a congressionally mandated seminal study to identify problems facing federal courts in America, and reporting to the President, the Chief Justice of the United States, and the Speaker of the House of Representatives.
He has lectured widely on law, arbitration and mediation as a Senior Lecturing Fellow at Duke University Law School, as a visiting professor at Seton Hall Law School, at Virginia Union University and the University of Richmond Law School.
He holds an M.B.A. from the Wharton School of the University of Pennsylvania, a J.D. from the University of Richmond Law School where he was on the Law Review, and a B.A. from Wake Forest University. He has written and edited many publications on arbitration, mediation, conflict management, and UNCITRAL.